Ace Info Solutions, Inc. (AceInfo) is a mid-size federal contracting firm with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, and employs over 550 professionals. We have a deep commitment to ensuring quality and customer satisfaction with a mature corporate infrastructure, strong management and quality practices. AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members.
AceInfo is currently seeking multiply Call Center Rep to support our federal project, in Quantico, VA
Ace Info Solutions provides IT support services to over 900 civilian employees and contractors at 70+ locations across the United States for a DoD customer. Under the Office of the Chief Information Officer we enable users to execute the mission of the agency by providing communications, networking, system support, and cyber security.
Under general supervision this position is responsible for performing call center services to customers. Tasks include answering phone calls, creating incident tickets, working incidents to resolution, user account management, and verifying information.
AceInfo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.