Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.
For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.
AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.
AceInfo is currently seeking a Noc Manager to support a upcoming federal project, in Stennis, MS.
The NOC is the central monitoring, coordinating, remediating and reporting authority for all network incidents, maintenance, and outages for the Client infrastructure. It supports the infrastructure 24/7/365. The NOC provides support to the Client’s Local Area Network (LAN) which constitutes approximately 5,000 devices and 600 voice and data circuits across the United States and our overseas locations. The NOC provides technical support up to the Wide Area Network (WAN) edge and coordinates with the Government for Multi-Protocol Label Switching (MPLS) services. It further provides applications support for Enterprise Mission Critical Applications through the monitoring of systems and round the clock response to alerts. The NOC is collocated with the Security Operations Center (SOC) and the client’s Service Desk at the Enterprise Operations Center (EOC); The NOC team will work collaboratively with the SOC and Service Desk teams within the EOC
The NOC manager will supervises all personnel engaged in the operation and support of network facilities, including all communications equipment in large scale or multi-shift operations.
Will also supervise complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
The NOC Manager will make sure team will work collaboratively with the SOC and Service Desk teams within the EOC.
Network Management includes Configuration Management, Data Collection, Data Integrity, Troubleshooting, Implementation, Creating and Updating Network Mapping, and Verification of Hardware and Software Licenses and Maintenance Agreements to enable the dispatching of vendor support.
Bachelor’s Degree or
10+ years IT experience;
Minimum of 5+ years of IT Project Management experience;
Project Management Professional (PMP) or equivalent certification;
Certification in at least one of the following: CCNP; CCIE; MCITP/MCSE CISSP or equivalent.
Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.