Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.
For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.
AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.
AceInfo is currently seeking a IT Business Intelligence Analyst/Service Delivery Specialist to support our federal project, in Suitland, MD
We are currently seeking an experienced, results-driven IT Business Analyst/Service Delivery Specialist with a focus on data center services. This role provides a tailored customer experience by applying an informed, evolving, and consultative process to deliver data center services including server provisioning management and oversight per request. This role is client-focused with major interaction with customer project and application teams, including some interface with senior managers. The role requires an in depth knowledge of computer systems and integration, server infrastructure, including virtualization, as well as thorough understanding of project management concepts and tools, including technical requirements analysis, MS Project, Excel, Visio – for diagrams, Access, and Word.
Our Federal customer is increasing its infrastructure capacity to support new systems in the data center for our customers. To assist with this expansion, our customer requires additional dedicated support to assist with the financial planning to manage technical operational expenditures, identifying existing infrastructure that is coming to or is already beyond its maintenance lifecycle, and track and report on the progress for approved planning activities. The program provides IT services and software maintenance support to our Government customer. The center provides supports servers and storage infrastructure in multiple areas, and improves service delivery quality. The center utilizes the computing infrastructure to meet the demands of their mission critical programs. The IT infrastructure support service to ensure a stable, highly- available, fault-tolerant and secure computing environment. The center is responsible for operating and sustain the IT infrastructure required to support the various program operations that includes over 2400 virtual and physical IBM blades, running VMware, Redhat Linux, Windows, Exadata, and Solaris operating systems, along with 6PB of SAN Storage. In addition, the center is responsible for providing all IT infrastructure, testing, installing, inventing, server build and management, systems administration, security and monitoring and storage configuration and management.
Candidate must have the following knowledge, experience, and abilities:
Required Technical Skills:
Other Skills / Experience:
Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.