AceInfo Solutions, Inc.

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Business Analyst

Business Analyst

Job Location 
US-CO-Fort Collins
Regular Full-Time
Position Duration 
Ability to successful pass a Background Investigation by the Federal Government

More information about this job


Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.

For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.

AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.


AceInfo is currently seeking a Business Analyst to support our federal project, in Fort Collins, CO. Candidate must have the ability to obtain a Public Trust from the Federal Government.  


Project Overview: 

The Program  provides a full spectrum of innovative business and professional services for developing, maintaining and supporting enterprise-class business applications to federal and non-federal agencies.



This resource will: Create and maintain the product backlog for Security and DevOps including epics and stories; Lead planning sessions with product owners and team leads to convert requirements into epics and stories; Compose and elaborate user stories for upcoming implementation sprints making them ready for team analysis and commitment; Coordinate with Security, DevOps and Quality Assurance (QA) engineers to ensure user stories have accurate and specific acceptance criteria that can be used to produce detailed functional test plans; Capture ongoing changes to the user stories as they are being analyzed, designed and implemented during the sprints; Develop an in-depth understanding of customer requirements to create flow diagrams of business processes to support testable deliverables.


  • Lead and execute efforts to produce documentation related to L3 support services. These may include technical requirements, data flow diagrams, flow charts, user stories, and metrics gathering and support playbooks.
  • Develop an in-depth understanding of customer requirements to create complex flow diagrams of business processes related to application support.
  • Analyze support processes and their effectiveness.
  • Work with product owner on capturing all incoming requirements and changes in a form of user stories.
  • Work closely with product owners and managers to convert business use cases into agile epics, stories and actionable tasks.
  • Coordinate with client and ensure user stories have accurate and specific acceptance criteria.
  • Manage and keep product backlog up-to-date and ensure stories and task are complete prior to sprint planning.
  • Capture ongoing changes to the user stories as they are being analyzed, designed and implemented during the sprints.
  • Assist product owner with the users stories prioritization.
  • As user stories are implemented, capture new or changed functionality in a form of functional requirements with the goal of maintaining the definitive functional description documents for the system consistent with deployed software.




    • 5+ years’ experience as a Business Analyst.
    • Working on agile software development projects and agile SDLC.
    • Working with BPM (Business Process Management) tools; Appian experience a plus.
    • Working on, coordinating and communicating on cross-team initiatives
    • Proficient in JIRA.

    Experience Preferred

    • Working on an agile development team; Scrum preferred.
    • General understanding of Operations and Support culture and tools.

    Required Knowledge, Skills, and Abilities

    • Familiar with information technology architecture, governance and data exchange.
    • Effectively prioritize work, troubleshoot issues, communicate effectively and complete tasks on time.
    • Proficient with managing and updating project documentation.  Confluence experience is a plus.  
    • Proficient with presentation and web communication tools.
    • Ability to communicate complex technical problems to a non-technical audience.
    • Self-starter with strong self-management skills.
    • Strong interpersonal, communication and leadership skills.
    • Ability to organize and manage multiple priorities.
    • Customer service oriented.
    • Passion and drive for learning new technologies and practices.
    • Detail oriented across multiple different teams, while keeping in mind the larger picture.
    • Excellent verbal and written communication skills.
    • Adaptable, dependable and independent.
  • Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.