Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.
For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.
AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.
AceInfo is currently seeking a Tier I Systems Support Analyst to support our federal project, in Bowie, MD.
We are currently seeking a Tier 1 Level Service Desk Analyst to support a large data center infrastructure environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on bare metal hardware and VMware based VMs on over 3500 system supported by 5 Petabytes of IBM SVC based SAN environment. Activities that candidates for this position include responding to T1 level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical support staff; and reporting on status of events and incidents.
Candidate must have the following:
Applicant must be a U.S. Citizen, and be able to pass a Public Trust Assessment
Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.