AceInfo Solutions, Inc.

  • Senior Program Manager

    Job Location
    US-MD-College Park
    Type
    Regular Full-Time
    Clearance
    Ability to successfully pass a Federal Background Investigation
  • Overview

    Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.

    For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.

    AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.

     

     

     

    AceInfo is currently seeking a Senior Program Manager with the seasoning and experience to manage a diverse Federal contract with over 100 resources in College Park, MD.

     

     

     

     

    Responsibilities

    • Single Point of contact for all customer questions and issues.
    • Responsible for cost, schedule, quality, and overall service delivery performance.
    • Responsible for planning, organization, strategic direction and day-to-day operations.
    • Directs and prioritizes the work load of all project personnel 
    • Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel
    • Conduct annual performance reviews and interim recognitions for outstanding performance as well as handle counsel and discipline when performance is not meeting expectations
    • Directs the development and effective delivery of server, storage, networks, security, cloud computing, communications, monitoring and disaster recovery systems
    • Assists in the development of new systems and software to accommodate expanding operations
    • Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
    • Meet with customers to define requirements for services and present cost-effective technical solutions.
    • Perform liaison duties between member, team members, and IT personnel in the areas of systems design, modifications or trouble shooting
    • Manage information technology vendor relationships.
    • Work with corporate staff for administrative duties and staffing.

    Qualifications

    • Must have a minimum of 7-10 years of project and program management experience supporting a diverse array of IT projects, preferably with prior experience as a hands-on contributor
    • U.S. Citizenship required
    • Must be experience supporting large Data Center operations
    • Extensive Project Management experience.
    • Prior experience developing, improving and implementing business processes that result in improved efficiency, increased productivity, enhanced customer satisfaction levels, and/or improved cost-effectiveness
    • Bachelor’s Degree in Computer Science/Engineering/ Information Systems or related discipline
    • Must be PMI PMP; ITIL certification strongly desired.
    • Experience with CMMI and/or ISSO desired
    • Must have good interpersonal, communication, and presentation skills
    • Demonstrable customer management / service skills
    • Experience working within a busy support environment where multi-tasking is a must
    • Demonstrable understanding and awareness of the ITIL service management design and operations
    • Strong individual with the ability to communicate and negotiate at all levels. 
    • Good organizational skills plus the ability to motivate people across the organization to provide solutions
    • Strong technical knowledge across the core supported technologies
    • Decision maker
    • Experience working in a large organization with diverse support groups 

     

     

    Additional Requirement:

     

    U.S. Citizen is required for the position. Candidate must successfully pass a Federal Background Investigation. 

     

     

    Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

     

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