AceInfo Solutions, Inc.

  • Systems Administrator I

    Job Location
    Regular Full-Time
    NACI-Must be able obtain
  • Overview

    AceInfo is currently seeking a Systems Administrator I to support our federal project in Kearneysville, WV. 



    Position Description:


    The System Administrator (SA) works as a member of the EM (Enterprise Management) team, providing daily system support and maintenance for Windows systems. The SA is expected to have a thorough technical knowledge of his/her systems and be capable of executing independent and team tasks as assigned.
    He/she must be a team player and willing to interact with other people at all levels throughout the organization. He/She must also possess an outstanding ability to identify and troubleshoot hardware and software issues across a variety of systems and software platforms.



    • Day-to-day operations and administration of SharePoint, Microsoft Team Foundation Server (TFS) and SQL Server databases
    • Technical support for all systems including monitoring of servers on a daily basis to ensure all services and applications are functioning correctly.
    • Coordinate with and complete user requests for software installs, user permissions and accounts, and system troubleshooting.
    • Maintain application level security patch levels.
    • Evaluate IAVMs, Monthly Security Scans, STIG compliance and other security concerns from IA and respond accordingly
    • Install and upgrade system software, applications, and databases.
    • Manage EM’s SWIII Image lab which includes reimaging workstations, vulnerability management/remediation, troubleshooting add-on software and Enterprise application image/group policy related issues and coordinate/report software/group policy update testing results
    • Provide technical input for policies and procedures, maintain accurate documentation on those policies/procedures.
    • Maintaining relationships with other OSC support teams to be aware of changes that may impact EM & documentation SOP’s.
    • Adhere to Change/Configuration Management procedures and policies.
    • Research and investigate problems and develop viable solutions; report recommendations clearly and effectively to the team.
    • Executes ad-hoc queries and generate reports for users, required monthly reports for the Project Manager, and any others upon request in a timely manner.
    • Review, update, and execute database backup and recovery procedures including disaster recovery.
    • Configures and maintains SQL jobs.
    • Develop/maintain System Administrator and Database Administrator SOP’s.
    • Develop Contingency Plan input and perform Contingency Plan review and testing.
    • Assist Project Manager in gathering system metrics for reporting purposes.


    Required Education

    • Bachelor’s degree in Computer Science, IT Engineering or related degree program and/or current IT certification with sufficient technical experience to substitute for the formal education requirement.
    • Security + Certification


    • At least 1 year of IT engineering experience supporting projects and systems of similar size, scope and technical complexity to those supported under this contract.

    Required Knowledge, Skills and Abilities

    • Strong background in an Active Directory environment.
    • Ability to participate on 24x7 on-call team (rotating schedule).
    • Experience with System Monitoring Tools
    • Strong troubleshooting skills
    • Strong interpersonal skills and ability to work in a team environment.
    • Familiarity with the Microsoft Suite of tools (Word, Excel, Project, Power Point, etc).
    • Familiarity or ability to learn new tools quickly.
    • Strong customer service and consultation skills.
    • Must be flexible, intuitive and self-motivated.
    • Work hours are consistent but occasional ad hoc requirements necessitate flexible hours.


    Beneficial Knowledge, Skills and Abilities

    • Experience with Microsoft SharePoint 2013
    • Database Administration (SQL 2014/2016)
    • Familiarity with Source Code Management tools, such as Microsoft’s TFS
    • Scripting knowledge is a plus



    Additional Requirement:


    U.S. Citizen is required for the position. Candidate must successfully obtain a NACI prior to starting.  


    Company Information

    Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, disability or veteran status.


    Ace Info Solutions, Inc. (AceInfo) is a leading Federal contractor with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, we are deeply committed to ensuring quality and customer satisfaction. We have a mature corporate infrastructure, strong management, and quality practices. AceInfo is a trusted IT partner to the Federal Government, and we help various agencies transform and strengthen their processes, operations, infrastructures, and security practices to help them further their critical missions.

    For over 15 years, we have successfully managed large and significant Federal programs. We have proven experience prioritizing client satisfaction, project quality, and providing innovative, cost-effective solutions to Federal clients.

    AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members. We offer relocation assistance for internal employees and external candidates, within 50 miles (minimum) of work location. We do not offer assistance for relocation and housing for internship positions.


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